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Page EN-34
Troubleshooting table
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a
defect in the appliance. For this reason, please check the tables to see if you can correct the
malfunction.
WARNING
Risk of electric shock!
Touching live parts may result in severe injury or death.
■ Never try to repair a defective or suspected defective appliance yourself. You can
put your own and future users' lives in danger. Only authorised specialists are al-
lowed to carry out this repair work.
Problem
Wash result is
Not enough detergent used.
unsatisfactory/poor.
Water is too hard.
Too much laundry is in the
drum.
Water temperature is too low.
Stains have not been pre-
treated.
Too much foam is
Too much detergent used.
created during the
Detergent is not suitable for
wash cycle.
washing machines.
Laundry is
Laundry was washed at a
discoloured.
temperature that was too hot.
Whites and colours were not
separated.
Laundry has mould
Damp and/or worn laundry was
stains.
left in the washing drum.
Wash result is not satisfactory
Possible causes
Solutions, tips
Dispense detergent in accordance with
manufacturer instructions.
Use the amount of detergent
recommended by the manufacturer for
the water hardness in your area.
Only load the maximum intended
amount of washing into the appliance.
Wash laundry at a higher water
temperature, if necessary select
another wash cycle.
Treat stains with ox-gall soap or stain
remover if necessary.
Next time, use less detergent.
Use detergent suitable for washing
machines.
Bleach laundry carefully if necessary.
Remove mould stains carefully before
the next wash, preferably with a special
cleaner. Ask for advice at a chemist's.
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