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Page EN-28
Troubleshooting table
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if you
can correct the malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. This may
put your own and future users' lives at risk. Only authorised specialists are allowed to
carry out this repair work.
Problem
Possible cause
Compressor off,
No electricity to socket.
interior light off.
Mains plug is loose.
Compressor off,
Desired temperature has
interior light on.
been reached.
Appliance cools
Temperature has been set
too quickly.
too low.
The appliance
Temperature has been set
doesn't cool
too high.
sufficiently.
Door not tightly closed or
door seal is not completely
tight.
The appliance is near a heat
source.
Food has been stored warm. Only store cooled foods.
Too many goods frozen.
Ambient temperature too low
or too high.
Compressor seems
defective.
Solutions, tips, explanations
Check the socket with another appliance.
Check the tightness of the mains plug.
Further cooling not required. When the
inside temperature rises, the compressor
automatically turns on.
Select a lower setting (see "Setting the
temperature" on page EN-13).
Select a higher setting (see "Setting the
temperature" on page EN-13).
See "Checking and cleaning the door
seals" on page EN-22.
Place insulation plate between the
appliances or change location.
Maintain maximum freezing capacity. The
maximum freezing capacity in the event
of a fault is shown on the appliance's type
plate.
Adjust the ambient temperature to the
climate category (see "Intended use" on
page EN-4).
Activate quick refrigerating and quick
freezing. If the compressor isn't switching
on, please contact our service center (see
page EN-30).
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