Claims For Defects / Warranty - Beurer ANTELOPE TECHWEAR Benutzerhandbuch

13. CLAIMS FOR DEFECTS / WARRANTY

For all ANTELOPE.PRODUCTS we have a warranty period of 24
months according to the legal regulations, towards entrepre-
neurs the period is 12 months.
The electrodes are consumable materials which are subject to
natural wear and tear. In addition to the general life span of ap-
prox. one year, the durability depends strongly from the han-
dling and the right care. For these reasons, no guarantee of du-
rability can be given.
If your electrodes have exceeded their service life of approx. one
year, we will gladly exchange them for a corresponding material
and processing fee. In addition, there is a service charge of 19.90
€ and shipping costs for the outward and return delivery of 19.00
€.* These are valid from the 6th month after purchase. These will
be invoiced to you after completion of the return.
Within the first 6 months the service flat rate and the shipping
costs will be paid by us.
You will not receive guarantees in the legal sense from us, unless
these are
expressly stated in the order confirmation for the respective arti-
cle. Damage that is not covered by the warranty can be repaired
at a charge. The respective costs will be determined and com-
municated.
ANTELOPE - part of the Beurer group - BEURER GmbH
If you have any further questions regarding claims for defects
and warranty please contact our Customer Care Team.
* all prices listed are gross prices and valid from June 2020
42