Troubleshooting - Elica NT-FLAME-GR-DO Montage- Und Gebrauchsanweisungen

5.2 Troubleshooting

The top may sometimes not work or not work correctly. Try
troubleshooting before calling customer support. Firstly,
check that there are no interruptions in the gas and
electricity supply networks, and in particular that the gas taps
upstream of the hob are open.
The burner does not ignite or the flame is not even
Check if:
•The gas outlet holes in the burner are blocked.
•All the mobile parts that make up the burner are correctly
assembled.
•There are drafts near the stove top.
The flame does not stay lit
Check if:
•You have pressed the knob fully.
•You have kept the knob pressed down for long enough to
activate the safety device.
•The gas outlet holes in the safety device are blocked.
The burner does not stay lit at the minimum setting
Check if:
•The gas outlet holes are blocked.
•There are drafts near the stove top.
•The minimum adjustment setting is correct.
The pans are unstable
Check if:
•The bottom of the pan is perfectly flat.
•The pan is centred on the burner or hot plate.
•The grids have been inverted.
If, despite all the checks, the stove top does not work and
the problem you detected persists, call the technical support
centre.
Communicate:
•the machine model (Mod.)
•the serial number (S/N)
The serial number can be found on the information data
label located on the device and/or on the packaging.
! Never use unauthorized technicians and always refuse
the installation of non-original spare parts.
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