Solving Problems - Gastroback DESIGN PERSONAL BLENDER PRO 41039 Bedienungsanleitung

SOLVING PROBLEMS

If any problems occur during operation, you will find solutions in this section.
Problem
The appliance doesn't
turn on
AND/OR
the motor doesn't start
AND/OR
the blade assembly
doesn't rotate.
Motor stops during ope-
ration without any appa-
rent reason.
Food is too finely chop-
ped or too watery.
The food is unevenly
chopped and lumpy.
You can not get snow
from ice cubes.
Reason
The appliance is not live. Ensure that the appliance is plugged in.
The safety interlock is
active, because the blade
assembly or the jar is not
installed correctly.
The blade assembly is
blocked.
The thermal safety
switch is active.
There is a severe pro-
blem.
The thermal safety
switch is active.
The food has been over
processed.
Ingredients cling to the
inner walls of the jar.
The jar is overfilled.
The pieces of food are
too large.
The ice has not been
cold enough and has
been thawed already.
You are not pulsing pro-
perly.
The jar has been wet,
when filling in the ice.
The Solution
Ensure that the wall power outlet is live.
The blade assembly must be screwed correctly onto the
jar and may not be misaligned. Turn the blade assem-
bly approx. 1/8 revolutions clockwise onto the jar. See:
'Assembling the Appliance'.
Disconnect the appliance from the power supply and remo-
ve the obstacles in the jar. Cut your food in smaller pieces
before processing. Process in smaller portions and in short
pulses. See: 'Processing Your Food'.
Unplug and leave the appliance cool down for approx. 30
minutes. Then try again.
Unplug the appliance and call your customer service for sup-
port. See: 'Information and Service'.
Unplug and leave the appliance cool down for approx. 30
minutes. Then try again.
The appliance will process your food in a few seconds. Use
short operating for best results.
Operate the appliance in short pulses to get an even result.
Process your food in smaller batches. For frozen ingredients,
pulse in short intervals of 2-5 seconds.
Cut your food in smaller pieces (2 cm at the maximum).
For best result use ice straight from the freezer.
Try operating in short intervals.
Make sure the jar is completely dry before adding ice.
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