Troubleshooting Guide - Clas Ohlson CK308 Bedienungsanleitung

Troubleshooting guide
The Bluetooth speaker
will not switch on.
No sound when
an external device
is connected via
Bluetooth.
No sound from
the external device
connected via
the 3.5 mm AUX IN
socket.
No sound when
playing files from
a microSD card.
Resetting to factory
settings.
The battery might be flat. Recharge the battery.
• Check the volume and play/pause status on both
the external device and speaker.
• Make sure that a Bluetooth connection has been
properly established.
• Test the playback of the file on the Bluetooth device
on its own to make sure it works before connecting
it to the speaker.
• Try using another file. The file you are attempting to
play may be incompatible or damaged.
• Make sure that no other wireless devices are
disrupting the current Bluetooth connection.
• Check for sufficient volume level on the connected
device and the speaker. Check the play/pause
button on the connected device.
• Check that the cable connecting the device and
the speaker is undamaged and securely connected.
• Test the playback of the file on the device itself
before connecting it to the speaker.
• Try using another file. The file you are attempting to
play may be incompatible or damaged.
• Check the volume and the play/pause button.
• Make sure that the microSD card is intact and that it
is pushed all the way into the card slot.
• Try using another file. The file you are attempting to
play may be incompatible or damaged.
• If the above measures don't solve the problem,
the speaker may need to be reset to its original
factory settings. Carefully push the button
at the bottom of the hole (8) using a suitable
implement.
• Handy hint! A straightened-out paper clip is ideal.
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