Chapter 15: Service And Warranty Information - Hologic FLUENT Anwenderhandbuch

Fluent Fluid Management System

Chapter 15: Service and Warranty Information

This chapter provides information about the recommended maintenance interval and certification, technical support and the warranty.
Authorized Service Technician Maintenance
Two-year maintenance interval
It is recommended that a Hologic Personnel services the system at appropriate intervals to ensure safety and functionality. The minimum service
interval is two years, depending on frequency and duration of use.
If this interval is not maintained, the manufacturer does not assume any liability for the functional safety of the system. A sticker located on the
rear panel of the system contains the latest date for the next service or maintenance check.
Warranty Information
Except as otherwise expressly stated in the Agreement: i) Equipment manufactured by Hologic is warranted to the original Customer to perform
substantially in accordance with published product specifications for one (1) year starting from the date of shipment, or if Installation is required,
from the date of Installation ('Warranty Period'); ii) digital imaging mammography x-ray tubes are warranted for twenty-four (24) months, during
which the x-ray tubes are fully warranted for the first twelve (12) months and are warranted on a straight-line prorated basis during months 13-
24; iii) replacement parts and remanufactured items are warranted for the remainder of the Warranty Period or ninety (90) days from shipment,
whichever is longer; iv) consumable Supplies are warranted to conform to published specifications for a period ending on the expiration date
shown on their respective packages; v) licensed Software is warranted to operate in accordance with published specifications; vi) Services are
warranted to be supplied in a workman-like manner; vii) non-Hologic Manufactured Equipment is warranted through its manufacturer and such
manufacturer's warranties shall extend to Hologic's customers, to the extent permitted by the manufacturer of such non-Hologic Manufactured
Equipment. Hologic does not warrant that use of Products will be uninterrupted or error-free, or that Products will operate with non-Hologic
authorized third-party products.
These warranties do not apply to any item that is: (a) repaired, moved, or altered other than by Hologic authorized service personnel; (b)
subjected to physical (including thermal or electrical) abuse, stress, or misuse; (c) stored, maintained, or operated in any manner inconsistent
with applicable Hologic specifications or instructions, including Customer's refusal to allow Hologic recommended Software upgrades; or (d)
designated as supplied subject to a non-Hologic warranty or on a pre-release or 'as-is' basis.
Technical Support and Product Return Information
Contact Hologic or your representative if the Fluent Fluid Control System fails to operate as intended. If product is to be returned to Hologic for
any reason, Technical Support will issue a Returned Materials Authorization (RMA) number. Return Fluent Fluid Management System according to
the instructions provided by Technical Support. Be sure to clean the Fluent Fluid Management System with a clean damp cloth and germicide or
isopropyl alcohol before returning it and include all accessories in the box with the returned unit.
Hologic and its distributors and customers in the European Community are required to comply with the Waste Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC). Hologic is dedicated to meeting country specific requirements related to the environmentally sound treatment of
its products.
Hologic's objective is to reduce the waste resulting from the disposal of its electrical and electronic equipment. Hologic realizes the benefits
of subjecting such WEEE to potential reuse, treatment, recycling or recovery to minimize the amount of hazardous substances entering the
environment.
Hologic customers in the European Community are responsible for ensuring that medical devices marked with the following symbol, indicating
that the WEEE Directive applies, are not placed into a municipal waste system unless authorized to do so by local authorities.
Chapter 15: Service and Warranty Information
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