Troubleshooting - Sony UP-980CE Gebrauchsanweisung

Troubleshooting

The following troubleshooting checks will help you correct the most common problems you may encounter
with your printer. Before proceeding with these trouble check, first check that the power cord is firmly
connected. should the problem persist, unplug the printer and contact your Sony dealer or local authorized
Sony service facility.
Symptom
White specks on first
few printouts.
Printing does not start
when you press the
PRINT or COPY button.
Black borders or missing
portions around the
printout.
Paper jam
Printout is dirty.
Horizontal stripes appear on
the printouts when the UPT-
210BL is used.
Vertical stripes appear and
printout density becomes
low when the UPT-210BL is
used.
The printer stops printing
when it prints continuously
black images.
White lines or small
letters on the screen
are not printed clearly.
Small squares appear
over the whole screen.
The printout is too dark
or too light.
The printout seems
stretched.
Cause/remedy
When printing with a newly inserted roll of paper, dust on the surface of the paper may
cause white specks on the printouts.
n Feed the paper by pressing the FEED button until clean paper appears, then cut by
pressing the CUT button. (page 60)
• Paper does not feed.
n Is the paper slack?
n Is the power turned on?
n Are all connections correct? (page 73)
n If the unit is in the multi picture mode, press the COPY button for printing. (page 67)
• When the alarm buzzer sounds:
n Has the thermal head overheated? (page 100)
n Is the signal of the picture input?
n Is the paper loaded correctly? (page 58)
• Paper feeds, but printing does not start.
n Is the paper loaded with the thermo-sensitive side up? (page 59)
This may result according to the video signal input to the printer.
n Adjust the printout size. (page 88)
• Open the door panel by pressing the OPEN/CLOSE button, then slowly pull out the
jammed paper and remove it.
• There is condensation within the unit.
n Moving the unit suddenly from a cold place to a warm place often results in
condensation forming. In the event of condensation forming, remove the paper, turn
off the power and leave the unit for about one to two hours.
The thermal head is dirty.
n Clean the thermal head with the supplied head cleaning sheet. (page 95)
Did you clean the thermal head after changing paper on the UPT-210BL?
n Clean the thermal head using the supplied cleaning sheet. (page 95)
Do you use the UPT-210BL for a long time?
n Clean the thermal head using the supplied cleaning sheet. (page 95)
This is likely to occur if the printer prints continuously 15 or more dark pictures. In such a
case, the buzzer sounds. This is because there is a protective circuit that guards against
heat buildup of the thermal head. Stop printing for a while.
Is TRAP FILTER of the TRAP FILTER sub menu set to ON when the input signal is a
black and white signal? (page85)
Is TRAP FILTER of the TRAP FILTER sub menu set to OFF when the input signal is a
color signal? (page 85)
• Is the 75 ohm sub menu set correctly? (page 86)
• is PAPER TYPE of the PAPER TYPE sub menu set correctly? (page 76)
• Is GAMMA CURVE of the GAMMA CURVE sub menu set correctly? (page 76)
Is ASPECT of the ASPECT sub menu set to 1:1?
n Set to 4:3. (page 81)
99
Others