Installation, Care, And Maintenance - KaVo DEXIS Titanium Benutzerhandbuch

Install ation, Care, an d Mai nte nance
Chap ter 2
Installation, Ca re , and Ma intenance
Most telephone calls for assistance received by the DEXIS Customer Care
specialists stem from inadequate attention to hardware installation. Poor
care of the DEXIS Titanium sensor can result in damage to or destruction of
the fragile electronic components. Also, inattention to basic maintenance
procedures, including adjustment of the X-ray source, can lead to unac-
ceptable image quality.
Please note: DEXIS Technical Support Team: 1-888-883-3947 option 1
We recommend that you engage a qualified computer specialist or network
technician and develop a permanent relationship for your ongoing com-
puter needs. We understand the perspective of "saving money" by imple-
menting a seemingly more cost-effective solution; however, it is our
experience that while this may be true in the short term, such decisions are
considerably more expensive in the long run.
Naturally, turnover and attrition in a dental office will see team members
come and go. The DEXIS Titanium sensor is a highly sophisticated piece of
equipment that must be handled with care and maintained in accordance
with the manufacturer's recommendations. Despite the pressures of a
busy schedule, please take the time to ensure that all new team members
become familiar with the equipment and the care that it requires.
When calling Technical Support for assistance, please make sure that you
have access to the computer on which the DEXIS sensor is used and on
which the manual may be displayed. You will be instructed where to find
answers and solutions for your particular questions. This allows optimal
"over the phone" assistance.
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