Frequent Problems - BE QUIET! DARK POWER PRO Bedienungsanleitung

If the system for an installed power supply does not function properly, you must first check for these possible sour-
ces of error:
A. Make sure the electrical cable is plugged into both the socket and the power supply correctly and tightly. Ideally,
you use a separate can only for the computer power supply.
B. Check to make sure that all connections are correctly connected to each other and correct them if necessary, for
example, in the case of polarity.
C. Inspect the connection of the on and off switch from the case to the mainboard. If necessary, consult your main-
board instruction manual! Switch on the power supply by placing the switch on position „I" and activating the on/off
switch on the case. If the power supply doesn't allow itself to be turned on, continue with the next point.
D. Check your system for possible short circuits or defective hardware in that you turn off your computer and sepa-
rate all of the devices from the system that are not required for starting your computer. Turn the computer back on.
Repeat this step and after each re-start, close one of the devices until you have found the supposed defect. If the
power supply does not react due to a short circuit, wait at least 5 minutes until you re-start your computer because
the device is equipped with overload protection.

FREQUENT PROBLEMS:

Problem: The selected voltages (via BIOS) are to low/high
When you check the voltage of the power supply in the BIOS of the mainboard or in the operating system, it is pos-
sible that these are displayed incorrectly. This results from the non-precise dimension of the mainboard and does
not necessarily have to correspond to reality.
With a multimeter (voltage measurement device), the voltage can be determined directly from the power supply ca-
ble. This provides more precise measurement. If the circuits should still lie outside of the tolerance, please contact
our customer service
Problem: After installing a new graphics card, the PC can no longer be turned on or crashes with practically every
opportunity:
You have installed a new higher performance graphics card in your system and now your PC no longer starts or it
seems to crash immediately with the first workload. The power supply is too weakly dimensioned for your graphics
card. Before making a purchase, please take a look at our watt configurator at www.be-quiet.net. Here you'll find the
right be quiet! power supply from our assortment
Important note:
Should the power supply not work, please ensure that you have thoroughly read this instruction manual and can pre-
clude the problem causes listed here. Should the problems continue to exist, please contact our customer service
immediately.
All incoming returns are checked by our RMA service. Should we determine that a power supply is indeed free of
error, it will be sent back to the customer. In addition, an all-included inspection for the occurring expense is levied.
The process for the on-site exchange service in the first year after the purchase is conducted as follows:
As a first step, call the be quiet! hotline for clarifying technical questions and details. A permission for the exchange
will then be granted and initiated thereafter.
What we need from you in this case:
We need a copy of your purchase invoice, and a precise description of the malfunction, both of which can be sent
to us per fax, e-mail or post. After this, you will receive a new power supply from us. When your new power supply is
delivered to your doorstep by a DHL employee, please exchange the defective power supply to be returned to Listan.
Please make sure that the power supply is packaged completely in the cardboard box, including all accessories.
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