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18. Troubleshooting and Service
LED turns off shortly
after keypress
LED flashes after
keypress
No LED lights
If you cannot rectify the fault with the aid of this table, please contact customer service.
CLAGE GmbH
After-Sales Service
Pirolweg 1 – 5
21337 Lüneburg
Germany
Phone: +49 4131 8901-40
Fax:
+49 4131 8901-41
Email: service@clage.de
We can either give you the name and address of an authorised customer service company or
repair the heater ourselves. In the latter case, please send in the heater (at your cost and risk)
with details of the problem and a copy of the sales invoice.
Keylock is active
Touch key was not touched
in centre
Touch key calibration active
LED Standby active
Deactivate keylock ("How to use", 22)
Don't touch the touch key for approx. 3 seconds
(until LED lights up normally); for proper han-
dling, touch the touch key right in the centre
Check LED by touching the touchkey.
If still no LED lights up, check the fuses!
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