Topcom Warranty - Topcom BUTLER 4450 Gebrauchsanweisung

Base or handset do not ring
Tone is good, but there is no
communication
Not possible to transfer a call
on PABX
Telephone does not react to
pressing the keys
9

Topcom warranty

9.1 Warranty period
The Topcom units have a 36-month warranty period. The warranty period starts on the day
the new unit is purchased. The warranty on batteries is limited to 6 months after purchase.
Consumables or defects causing a negligible effect on operation or value of the equipment
are not covered.
The warranty has to be proven by presentation of the original purchase receipt, on which the
date of purchase and the unit-model are indicated.
9.2 Warranty handling
A faulty unit needs to be returned to a Topcom service centre including a valid purchase note.
If the unit develops a fault during the warranty period, Topcom or its officially appointed
service centre will repair any defects caused by material or manufacturing faults free of
charge.
Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging
the faulty units or parts of the faulty units. In case of replacement, colour and model can be
different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period
is not extended if the unit is exchanged or repaired by Topcom or its appointed service
centres.
Topcom Butler 4450/Twin/Triple/Quattro
The base has no power
supply
The handset is not registered
on the base
The ringing volume is zero or
low
The dialling mode is wrong
The FLASH time is too short Set the unit to Long Flash
Manipulation error
Topcom Butler 4450/Twin/Triple/Quattro
Check the mains connection
to the base
Register the handset on the
base
Adjust the ringing volume
Adjust the dialling mode
(pulse/tone)
time
Remove the batteries and put
them back in place
27