Service And Guarantee - Nova MENTOR 5 LIGHT Handbuch

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Storage
It is best to store paragliders in a dry place, away from direct sunlight.
Permanently storing the wing at high temperatures (for example, in a
car during summer) should be avoided. The wing should not be tightly
packed when stored for long periods. It is preferable to leave it more
loosely packed in the inner bag.
Cleaning
To clean the canopy, use only water and a soft cloth/sponge (no deter-
gents!).
Remove sand, dirt or little stones from the inside of the canopy. Sand
is abrasive and this accelerates the aging of the wing. To remove dirt
from the trailing edge, we have fitted Velcro to the ends of the wing
tips. Open this to shake out unwanted dust/dirt.
Repair
Repairs should only be performed by the manufacturer or authorised
service centres. A list of authorised service centres can be found at
our web site at:
nova.eu/en/try-buy/
Exceptions are replacing lines, the repair of small tears (up to 5 centi-
metres which do not require stitching) or holes in the sail cloth which
can be fixed with original NOVA repair tape (supplied with the glider).
Spare parts, like additional repair tape or replacement lines, are avai-
lable from authorised service centres or directly from NOVA.
Disposal
The synthetic materials used in the construction of a paraglider should
be responsibly disposed of. When you wish to dispose of your glider,
please return it to NOVA or to your local NOVA partner, where it will
be dismantled into its individual components and properly disposed of.

Service and guarantee

After purchase, please register your wing within 14 days in our data-
base: my.nova.eu ↗
Registration is required if you wish to take advantage of our extended
warranties and guarantees. More information on our warranty and gu-
arantee terms and conditions can be seen here:
www.nova.eu/en/guarantee-conditions/
Through use, paraglider lines shrink or stretch. Generally, A and
B-lines stretch, whereas C-lines shrink. As a result the wing flies
slower and the handling is less agile. All lines are subject to
shrinkage – regardless of which material they are made from or which
manufacturer produced them.To ensure your complete flying fun and
your safety, we developed NOVA Trim Tuning (NTT)
paragliding instructor and mathematician Ralf Antz.
After 15 to 20 Operating hours this stretching or shrinking is basic-
ally complete. We recommend that you then immediately send
the wing to us or an authorised partner.
We will measure all the lines, analyse the trimming using special
software and then put your wing back to its optimal flying condition.
If you take the opportunity of this service, you will benefit from the
3 Years No Full Service Required: after the NTT your wing only needs
to be checked again three years after the date
of purchase (provided you do not exceed the number of
Operating hours stated in the manual).
The guarantee and service provision is limited, subject to conditions and not offered to
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the same extent in all countries. Detailed information is available can
be seen here: www.nova.eu/en/guarantee-conditions/
The warranty is only included in the purchase price in selected countries and,
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if included, may only be redeemed in the country of purchase.
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Our services
Optimise your wing.
with the help of
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