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Guarantee And Support; Guarantee Restrictions; Troubleshooting - Philips PR3092 Bedienungsanleitung

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Problem
The BlueTouch Pain Relief
Patch suddenly switches
off during treatment.
The BlueTouch Pain Relief
Patch switched off and
the charging light flashes
red.

Guarantee and support

Your device has been designed and developed with the greatest possible
care to guarantee an expected service life of 5 years.
If you need service or information or if you have a problem, please visit
our website at www.philips.de or www.philips.ch, or contact the Philips
Consumer Care Centre. Its telephone number is:
-
Germany: 0800 0007522 (free of charge for calls within Germany).
-
Austria: 0800 880932 (free of charge for landline calls within Austria;
costs for mobile phone calls depend on provider).
-
Switzerland: 0800 002050 (for landline calls, free of charge);
0848 000292 (for mobile phone calls, costs depend on provider).

Guarantee restrictions

The guarantee does not cover standard wear and tear. The guarantee
becomes invalid if the BlueTouch Pain Relief Patch is not used according to
the instructions in this user manual.
Manufacturer's legal address
Philips Consumer Lifestyle B.V.
Tussendiepen 4 9206 AD Drachten
The Netherlands

Troubleshooting

This chapter summarises the most common problems you could
encounter with the BlueTouch Pain Relief Patch. If you are unable to solve
the problem with the information below, contact Philips.
Possible cause
The preset treatment
time is finished.
The infrared sensor is
blocked.
The skin temperature is
too high.
The skin temperature is
too high. If the infrared
sensor senses a too
high temperature, the
BlueTouch Pain Relief
Patch switches off.
Solution
The BlueTouch Pain Relief Patch has been
programmed to switch off automatically after
the treatment time in the selected treatment
mode has elapsed.
Check the position of the patch in the strap.
Make sure the strap does not cover the
infrared sensor. If the infrared sensor is not
covered but the BlueTouch Pain Relief Patch
still switches off, it is probably broken. In that
case, contact Philips.
Check if you do not wear too many or too
thick clothes over the BlueTouch Pain Relief
Patch during treatment.
Let the BlueTouch Pain Relief Patch cool down
for 10 minutes. After 10 minutes, the LEDs go
on in power-save mode. Put the BlueTouch
Pain Relief Patch back on your skin and
continue your treatment.
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