Troubleshooting - Beurer EM 29 Gebrauchsanweisung

Empty, completely flat batteries must be disposed of using specially designated collection boxes,
recycling points or electronics retailers. You are legally required to dispose of the batteries.
The codes below are printed on batteries containing harmful substances:
Pb = Battery contains lead
Cd = Battery contains cadmium
Hg = Battery contains mercury

9. Troubleshooting

Problem
The device does not
switch on.
Stimulation is too weak.
Stimulation is
uncomfortable.
Irregular stimulation.
Stimulation is ineffective.
The skin turns red and/or
a stabbing pain occurs.
Stimulation stops during
use.
If you cannot find a solution to your problem here, contact our Customer Services.
Possible cause
The batteries are empty.
The batteries are not inserted
correctly.
Universal cuff is not in sufficient
contact with the skin.
Water contact electrodes are not
sufficiently moist.
The intensity on the device is set
too high.
Water contact electrodes are not
sufficiently moist.
Connection cable is worn/faulty.
Water contact electrodes are
worn/faulty.
Connection cable faulty.
Water contact electrodes are not
positioned correctly on the skin.
The universal cuff is not positi-
oned correctly on the skin.
The universal cuff is dirty.
One of the water contact
electrodes has a scratch.
Water contact electrodes are not
sufficiently moist.
The universal cuff has worked
itself loose from the skin.
The connection cable has
worked itself loose.
The batteries are empty.
Solution
Replace the batteries.
Reinsert the batteries.
Replace the universal cuff. Ensure there is
sufficient contact with the skin.
Switch off the device. Moisten electrodes.
Lower the intensity on the device.
Switch off the device. Moisten electrodes.
Replace the connection cable.
Replace the universal cuff.
Reduce the intensity and rotate the connection
cable on the socket by 90°. If additional power
failures occur, replace the connection cable.
Remove water contact electrodes and reposition
on the skin. Ensure there is sufficient contact
with the skin.
Ensure that the universal cuff sits securely on
the skin and cannot move.
Clean the universal cuff as described in these
instructions for use.
Replace the universal cuff.
Switch off the device. Moisten electrodes.
Stop the application and reposition the universal
cuff.
Stop the application and reinsert the connection
cable.
Replace the batteries on the control unit.
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