Roborock Saros 10R Bedienungsanleitung Seite 14

Common Issues
Issue
Unable to power on
Unable to charge
Slow charging
Unable to return to dock
Abnormal behavior
Noise during cleaning
Unable to connect to WiFi
Is power always being drawn when
the robot is on the dock?
Does the robot need to be charged
for at least 16 hours for the first
three uses?
Solution
• Battery low. Put the robot on the dock and charge it before use.
• Battery temperature too low or too high. Only use the robot within the range of 4-40°C
(39-104°F).
• Dock not connected to power. Check whether both ends of the power cord are properly
connected.
• Poor contact. Clean the charging contacts of the dock and the robot.
• Check that the status indicator light is on.
• When used at high or low temperatures, the robot will automatically reduce its charging
speed to extend battery life.
• Charging contacts dirty. Wipe them with a dry cloth.
• Too many obstacles near the dock. Move it to an open area.
• Robot too far from the dock. Place it closer and retry.
• Restart the robot.
• The main brushes, side brush, or main wheels may be jammed. Turn off the robot and clean
them.
• The omnidirectional wheel may be jammed. Use a screwdriver to remove it for cleaning.
• WiFi disabled. Reset the WiFi and try again.
• Poor WiFi signal. Move the robot to an area with better WiFi.
• Abnormal WiFi connection. Reset the WiFi, download the latest app version and retry.
• Unable to connect to WiFi abruptly. There may be an error with your router settings. Contact
Roborock customer service for help with troubleshooting.
• The robot will draw power while it is docked to maintain battery performance, but the power
consumption is extremely low.
• No. Lithium-ion batteries have no memory effect. The robot can be used once fully charged.
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