MAINTENANCE
To access the brushroll, push up on the tabs on the
brushroll door, then lift off the door.
Take out the brushroll and remove the cap on the
end. Clean off any hair or debris then replace the
cap.
NOTE: Replace brushroll every 6 to 12 months, or when visibly worn. See sharkaccessories.eu for replacement parts.
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BRUSHROLL
Reinstall the brushroll, inserting the flat end first.
Close the brushroll access door and press down until
both sides click into place.
MAINTENANCE
TROUBLESHOOTING
If any error lights are illuminated or flashing on your robot, see the error code chart below:
ERROR CODE
BATTERY LED (RED) + WIFI LED (RED)
Solid
NOTIFICATION LED (RED) + RIGHT LED
(YELLOW) Solid
BATTERY LED (RED) + WIFI LED (RED) +
RIGHT LED (YELLOW) Solid
LEFT LED (YELLOW) + NOTIFICATION LED
(RED) + BATTERY LED (RED) + WIFI LED
(RED) + RIGHT LED (YELLOW) Solid
NOTIFICATION LED (RED) + WIFI LED (RED) +
RIGHT LED (YELLOW) Flashing
WIFI LED (RED) + RIGHT LED (YELLOW) Solid
NOTIFICATION LED (RED) + WIFI LED (RED)
Solid
BATTERY LED (RED) + RIGHT LED (YELLOW)
Solid
WIFI (RED) Solid
NOTIFICATION LED (RED) Solid
NOTIFICATION LED (RED) + BATTERY LED
(RED) + WIFI LED (RED) Solid
LEFT LED (RED) Flashing
NOTIFICATION LED (RED) + BATTERY
LED (RED) + WIFI LED (RED) + RIGHT LED
(YELLOW) Solid
LEFT LED (YELLOW) Solid, NOTIFICATION
LED Solid (RED), BATTERY LED (RED) Solid
AND WI-FI LED (RED) Solid
Sensor Name
Cliff sensors monitor the cliff to avoid falling by way of infrared ranging. If there is a downward stair
Cliff Sensor
in front (e.g. the height of the white ground is greater than 50mm, or the black ground is greater than
30mm), the reading value of the sensor exceeds the preset value, then robot stop moving forward.
Lidar sensor help robot map through laser ranging. Detective
Lidar Sensor
distance is 8m.
With 2 line-lasers and an IR camera, the 3D sensor scans the objects to identify the image through
3D Sensor
algorithms. FOV: H=100°, V=78.7°.
Wall Follow
Wall follow sensor detects the distance between the objects and the left side of the robot by the
Sensor
TOF ranging. Detective distance is 30mm.
For all other issues, please call Customer Service at support.sharkclean.eu.
ERROR
SOLUTION
NUMBER
Side brush is stuck. Remove any debris from around the
2
side brush so it moves freely.
Blockage in brushroll. Remove any debris from around and
4
inside the brushroll so that it can spin freely.
A drive wheel is stuck. Clean the wheels and remove any
5
debris wrapped around the axles so they can move freely
Wheel motor encoder failure. Please contact Shark
18
Customer Service at 0800 862 0453.
Suction motor failure. Remove and empty the dust bin,
3
clean the filters, remove the brushroll and brushroll door,
and remove blockages.
Front bumper may be jammed. Clean the bumper and
6
make sure it moves in and out freely.
Cliff sensor error. Move your robot to a new location and
7
clean its cliff sensors.
Robot dust bin needs to be reinstalled. Insert the dust bin
9
until it clicks in place.
Robot cannot start due to wheel drop. Move robot to a
10
new location on a level surface.
Robot is stuck. Move your robot to a new location and
16
make sure the front bumper moves in and out freely.
Robot cannot find the Self-Empty Base. Please make sure
23
the Self-Empty Base is ON and is free of all obstacles.
Battery is critically low and needs recharging. Please
pick up your robot and place it on the Self-Empty Base.
24
Make sure the Self-Empty Base indicator light turns blue
to confirm your robot is placed on the base correctly.
Blockage in dust bin. Check the Self-Empty Base and the
26
robot dust bin for clogs. Clear any debris and reinstall the
dust bin, ensuring that it clicks into place.
There may be a blockage with ActiveLift. Turn off the
30
robot, and ensure that there is nothing blocking the wheel
suspension from moving up and down.
Functional Description
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