Using the Harness
The Easy Walk
®
Harness is designed to gently discourage your dog from pulling while walking
on a lead.
If your dog forges ahead of you, gently pull the lead to the side to turn the dog toward you. As
he stops pulling, be sure to release the tension on the lead. Use praise and reward your dog
with treats and/or petting.
To slow your dog when he is pulling ahead, apply gentle pressure to the lead, pulling gently
towards one side of the dog. Release the pressure on the lead when the dog is walking nicely
next to you.
Tip
Like all collars, leads, and harnesses, the Easy Walk
to help you train your dog to walk politely. We recommend finding a qualified
trainer who can help you work with your dog in a positive way.
General Tips
• The Easy Walk
®
Harness was created for making walks with your dog enjoyable and pull-
free. If you choose to run or jog with your dog, make sure to double-check the fit prior to
each use. This will help minimise the risk of chafing.
• Check the fit regularly, especially on growing dogs.
• Examine the harness for signs of chewing, fraying, or damage. Do not leave the harness on
your dog unattended.
• We do not recommend using the Easy Walk
retractable lead, the dog is "rewarded" with additional lead when he pulls ahead. The
goal is for the dog to learn to NOT pull ahead. In addition, a retractable lead will always
apply a slight constant pressure, teaching your dog it is okay to continue pulling.
Terms of Use and Limitation of Liability
Terms of Use
1.
Use of this Product is subject to your acceptance without modification of the terms,
conditions and notices contained herein. Use of this Product implies acceptance of all
such terms, conditions and notices. If you do not wish to accept these terms, conditions,
and notices, please return the Product, unused, in its original packaging and at your own
cost and risk to the relevant Customer Care Centre together with proof of purchase for a
full refund.
2.
Proper Use
This Product is designed for use with pets where training is desired. The specific
temperament or size/weight of your pet may not be suitable for this Product (please
refer to "Size Chart" in this Fitting Guide). Radio Systems Corporation recommends that
this Product is not used if your pet is aggressive and accepts no liability for determining
suitability in individual cases. If you are unsure whether this Product is appropriate for your
pet, please consult your veterinarian or certified trainer prior to use. Proper use includes,
without limitation, reviewing the entire Fitting Guide and any specific safety statements.
3.
No Unlawful or Prohibited Use
This Product is designed for use with pets only. This pet training device is not intended to
harm, injure or provoke. Using this Product in a way that is not intended could result in
violation of Federal, State or local laws.
Limitation of Liability
4.
In no event shall Radio Systems Corporation or any of its associated companies be liable
for (i) any indirect, punitive, incidental, special or consequential damage and/or (ii) any
loss or damages whatsoever arising out of or connected with the misuse of this Product.
The Purchaser assumes all risks and liability from the use of this Product to the fullest extent
permissible by law.
5.
Modification of Terms and Conditions
Radio Systems Corporation reserves the right to change the terms, conditions and notices
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®
Harness is a tool designed
Harness with a retractable lead. With a
®
petsafe.com
governing this Product from time to time. If such changes have been notified to you prior to
your use of this Product, they shall be binding on you as if incorporated herein.
Warranty
Two Year Non-Transferrable Limited Warranty
This Product has the benefit of a limited manufacturer's warranty. Complete details of the
warranty applicable to this Product and its terms can be found at petsafe.com and/or are
available by contacting your local Customer Care Centre.
Europe – Radio Systems PetSafe Europe Ltd., 2nd Floor, Elgee Building,
Market Square, Dundalk, Co. Louth, Ireland
Canada – Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
Australia/New Zealand – In compliance with the Australian Consumer Law, Warranties
Against Defects, effective January 1, 2012, warranty details of this Product are as follows:
Radio Systems Australia Pty Ltd. (hereinafter referred to as "Radio Systems") warrants to the
original retail purchaser, and not any other purchaser or subsequent owner, that its Product,
when subject to normal and proper residential use, will be free from defects in material or
workmanship for a period of two (2) years from the purchase date. An "original retail consumer
purchaser" is a person or entity who originally purchases the Product, or a gift recipient of a
new Product that is unopened and in its original packaging. When serviced by Radio Systems
Customer Service, Radio Systems covers labour and parts for the first two years of ownership;
after the first two years, a service or upgrade charge will apply relative to replacement of the
Product with new or refurbished items at Radio Systems' sole discretion.
The limited warranty is non-transferrable and shall automatically terminate if the original retail
consumer purchaser resells the Radio Systems Product or transfers the property on which the
Radio Systems Product is installed. This Limited Warranty excludes accidental damage due to
dog chews; lightning damage; or neglect, alteration, and misuse. Consumers who purchase
products outside of Australia, New Zealand, or from an unauthorised dealer will need to return
the Product to the original place of purchase for any warranty issues.
Please note that Radio Systems does not provide refunds, replacements, or upgrades for change
of mind, or for any other reason outside of these Warranty terms.
Claims Procedure: Any claim made under this Warranty should be made directly to Radio
Systems Australia Pty Ltd. Customer Care Centre at:
Radio Systems Australia Pty Ltd.
PO Box 7266, Gold Coast Mail Centre QLD 9726, Australia
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: info@petsafeaustralia.com.au
To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio
Systems will not repair or replace faulty components. Radio Systems requests the Consumer to
contact the Radio Systems Customer Care Centre to obtain a Warranty Return number, prior to
sending the Product. Failure to do so may delay in the repair or replacement of the Product.
If the Product is deemed to be faulty within 30 days from date of original purchase, Radio
Systems will organise for a replacement to be sent in advance of returning the faulty Product. A
Post Bag will be included with the replacement Product for the return of the faulty Product. The
Product must be returned within 7 days of receiving the replacement. If the Product is deemed
to be faulty after 30 days from the date of original purchase, the consumer will be required to
return the Product to Radio Systems at the consumer's own expense. Radio Systems will test and
replace the faulty unit or its components and return to the consumer free of charge, provided
the Product is within its said warranty period. This warranty is in addition to other rights and
remedies available to you under the law. Radio Systems goods come with guarantees that
cannot be excluded under the Australia Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
Should you have any queries or require any further information, please contact our Customer
Care Centre on 1800 786 608 (Australia) or 0800 543 054 (New Zealand).
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