Cleaning and care
WARNING!
RISK OF ELECTRIC SHOCK
Switch off the device before cleaning or user maintenance and disconnect it from
the power network.
Never place the device under flowing water and do not submerse in water or
other liquids.
Clean the device by wiping it with a moist towel.
Do not use any sharp or abrasive cleaning agents or cleaning pads.
Store the device in a dry, cool location protected against the sun and outside of the reach of children and animals.
The microfiber cloth can be washed at 40°C. Do not use any bleach or softener.
Troubleshooting
WARNING!
Switch off the device and remove the plug before fixing an error! This may other-
wise lead to injuries or electric shock.
Problem
The LEDs do not flash or light up.
Device does not work.
No steam comes out.
There is no steam and it
makes strange noises.
It is difficult to move the
cleaning base over the carpet.
Instruction manual
Possible cause
No power connection.
Overheating (for example, due to a lack
of water) lead to the device being shut
down automatically.
Nozzle is plugged.
Water tank is empty.
Glider not being used .
Solution
Check if the device is connected to a
functional outlet.
Maybe the outlet is defective, try
another one.
Let the device cool down completely, fill
the water tank and try it again.
Clean the water tank and the nozzle with
standard cleaning agent, the water tank
should be decalcified if necessary.
Use the device with distilled water.
Let the device cool down and fill the
water tank.
Always use the carpet glider for carpet
cleaning.
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