The assertion of warranty claims after expiry of the warranty period is
excluded. The repair or replacement of the product does not result in
an extension of the warranty period, nor does this service initiate a
new warranty period for the product or for any installed spare parts.
This also applies when using an on-site service. The product con-
cerned is to be cleaned and returned to the service centre together
with a copy of the purchase receipt, which must include the date of
purchase and the product designation. If a product is sent in incom-
plete without the complete scope of delivery, the missing accessories
will be charged / deducted in value if the product is exchanged or in
the event of a refund.
Partially or completely dismantled products cannot be accepted as a
warranty claim. In the event of an unjustified complaint or if outside
the warranty period, the purchaser shall generally bear the transport
costs and the transport risk. Please report a warranty claim in ad-
vance to the service centre (see below). It is generally agreed upon
that the defective product will be returned to the service address giv-
en below with a brief description of the fault by organised return or, in
the case of repair outside the warranty period, with sufficient postage,
taking the appropriate packaging and shipping guidelines into ac-
count. Please note that your product (depending on the model)
will be free of all operating materials when returned for safety
reasons. The product sent to our service centre must be packaged in
such a way that damage to the product under complaint is avoided
during transport. After successful repair / replacement, we will send
the product back to you free of charge. If products cannot be repaired
or replaced, a sum up to the purchase price of the defective product
may be refunded at our own discretion, taking into account any de-
duction for wear and tear. These warranties are only for the benefit of
the original private purchaser and cannot be assigned or transferred.
5.
Extension of the warranty period to 10 years: Scheppach offers
an additional warranty extension of 5 years on products of the
Scheppach 20V series. Thus, the warranty period for these prod-
ucts totals 10 years. Batteries / rechargeable batteries, battery
chargers and accessories are excluded from this.
30 | GB
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