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9
Commercial and legal guarantee conditions
In accordance with German statutory regulations, there is a 2-year legal guaran-
tee on this product for the customer.
The manufacturer provides a voluntary 5-year commercial guar-antee to the
specialist dealer from the date of invoice or receipt. The commercial guarantee
applies to products purchased and operated in EU countries or Switzerland.
The seller will correct all manufacturing and material faults that occur in the
product during the guarantee period and affect the correct functioning of the
product. Natural wear and tear does not constitute a malfunction. No guarantee
can be offered if the fault can be attributed to third parties, unprofessional in-
stallation or commissioning, incorrect or negligent handling, improper transport,
excessive loading, use of improper equipment, faulty construction work or im-
proper operation or use. Guarantee claims shall only be accepted if notification
of the fault is provided immediately after it is discovered. Guarantee claims are
to be directed to the seller. The seller must be informed before guarantee claims
are processed. For processing a guarantee claim an exact fault description and
the invoice / delivery note must be provided.
The seller can choose to fulfil the guarantee either by repair or replacement. If
the product can neither be repaired nor replaced, or if this does not occur within
a suitable period in spite of the specification of an extension period in writing
by the customer, the reduction in value caused by the fault shall be replaced, or,
if this is not sufficiently taking the interests of the end customer into considera-
tion, the contract is cancelled.
Any further claims against the seller based on this guarantee obligation, in par-
ticular claims for damages due to lost profit, loss-of-use or indirect damages are
excluded, unless liability is obligatory by law.
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754.923 | Z01 | 15.29
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