Solving Problems - Gastroback Design Raclette Fondue Advanced Plus Bedienungsanleitung

SOLVING PROBLEMS

Most problems during use can be solved easily. Use the hints in the following table
as an assistance.
Problem Reason
There are unusual noises Due to temperature
when the appliance is hea- changes, the parts of the
ting or cooling down. appliance expand or
contract.
The appliance is connected The appliance is not live.
to the power supply but
the LCD display is dark
and/or
both heating elements
(grilling plate and fondue
Both heating elements are
plate) do not work.
switched off.
For your safety and for
saving energy, the appli-
ance will switch off auto-
matically after 2 hours
of operation without any
new settings.
The electrical connection
of the grilling plate is cor-
rupted.
Malfunction occurred.
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The Easy Solution
This is normal. There is no need for concern.
When you are using an extension cord, check the electri-
cal connections.
Check, if the used power outlet is live and the extension
cord is in proper working order, by connecting a lamp via
the extension cord.
Switch on at least one heating element by turning the
control dial clockwise.
Turn a control dial for switching the appliance on again
(see: 'Properties of Your New Raclette Set / Automatic
Shut-Off').
Check the following items and eliminate the problem.
– Is the grilling plate mounted level and without wobbling on
the appliance?
– Are the electrical pins of the grilling plate inserted correctly
in the grilling plate power socket?
– Is there any corrosion or pollution on the pins of the grilling
plate? In this case, clean the pins carefully. The pins must
be smooth and clean.
– Are the pins of the grilling plate bent?
Exchange the grilling plate if the pins are corroded or bent.
Get in contact with your vendor.
Immediately unplug the appliance. Ensure that there are
no liquids in the raclette level. Ensure that there are no
foreign objects in the grilling plate power socket. Allow
the appliance to cool down for at least 1 hour. Thereafter
try again. If the problem persists, get in contact with an
authorised service centre for examination and repair.
Problem Reason
The fondue plate is hea- The grilling plate is
ting, but the grilling plate switched OFF.
remains cold and/or
the fondue plate is not
The pins at the grilling
right in the centre of the
plate are not inserted cor-
opening within the grilling
rectly in the grilling plate
plate and/or the grilling
power socket and grilling
plate is tilted.
plate support.
The grilling plate is moun-
ted in wrong orientation.
The electrical pins of the
grilling plate are bent or
damaged.
The grilling plate cannot The grilling plate is not
be mounted stably on the mounted correctly.
appliance and wobbles.
The grilling plate is
distorted.
The electrical pins of the
grilling plate are bent.
Foreign objects are sticking in
the power socket or support.
The Easy Solution
For switching on the grilling plate, turn the right raclette
control dial clockwise until the desired temperature is
shown on the right side of the display ("RACLETTE").
When mounting the grilling plate, ensure to insert the
electrical connectors at the bottom of the grilling plate in
the grilling plate power socket. Additionally insert the two
small pins at the opposite site of the grilling plate in the
corresponding holes on top of the grilling plate support.
With the pins of the grilling plate inserted correctly, care-
fully push down the grilling plate.
For mounting the grilling plate, the electrical pins noti-
ceably protruding the bottom of the grilling plate must
be on the same side as the grilling plate power socket
protruding the housing (left side). Turn the grilling plate
by 180°.
Exchange the grilling plate, if the pins are damaged in
any way. Get in contact with your vendor.
When mounting the grilling plate, ensure to insert the
electrical connectors at the bottom of the grilling plate in
the grilling plate power socket. Additionally insert the two
small pins at the opposite site of the grilling plate in the
corresponding holes on top of the grilling plate support.
With the pins of the grilling plate inserted correctly, care-
fully push down the grilling plate.
Exchange the grilling plate. Get in contact with your
vendor. Do not place any heavy objects on the
grilling plate. Always handle the grilling plate
with care.
Exchange the grilling plate, if the pins are damaged
in any way. Get in contact with your vendor. Do not
place any heavy objects on the grilling plate.
Always handle the grilling plate with care.
Remove any obstacles.
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