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Verfügbare Sprachen
Verfügbare Sprachen
TROUBLESHOOTING
ERROR (ROBOT)
Possible causes
ERROR 12
Put the product horizontally before starting it.
ERROR 13
Abnormal fan
ERROR 14
Please clean the filter screen.
ERROR (Auto station)
Possible causes
Recharging failed. Please remove the obstacles close to the
ERROR 01
cleaning auto station.
ERROR 02
Move the product away from any forbidden area and start it again.
ERROR 03
Check whether the mop module is stuck.
ERROR 04
Please remount the clean water tank.
ERROR 05
No water in clean water tank
Please remount the dirty water tank.
ERROR 06
ERROR 07
Full dirty water tank
Abnormal dirty water tank
ERROR 08
ERROR 09
Please mount the cleaning tray.
Dust bag not in place
ERROR 10
ERROR 11
Abnormal air pressure of the cleaning auto station
Full dust bag
ERROR 12
Abnormal dust collection
ERROR 13
ERROR 14
Standby
Solution
The product is found tilting in start. Put the product on a horizontal floor before starting it again.
The dust collection fan fails to run normally. please reset the system.
Please dismount the filter screen and clean it.
Solution
Please clean and make sure there is no obstacle in a 1.5m distance in front of the cleaning auto station.
Move the product away from the software virtual wall or any forbidden area and start it again.
Remove any foreign matter twined on the mop module.
Check whether the clean water tank is in place or correctly mounted.
Check the clean water tank and add water into it till its "MAX" scale mark.
Check whether the dirty water tank is in place or properly mounted.
Please clean the dirty water tank, and remount it.
Check whether the dirty water tank's lid is correctly mounted.
Check whether the dirty water tank is correctly mounted.
Check whether the sewage outlet is blocked. Clean it at regular intervals.
Check whether the cleaning tray is in place or properly mounted. If it is not, mount it again.
Check whether a dust bag is mounted.
If a dust bag is mounted, check whether it is inserted till the end.
Check whether the cleaning auto station's top cover is closed.
Check whether the dust bag is full. If it is, replace it in time.
If the dust bag is not full, check whether the cleaning auto station's dust passage is blocked. If the dust
passage is blocked, clean it manually.
Check whether there is any foreign matter at the dust collection port of the cleaning auto station's dust bag.
If there is, remove it.
Check whether the dust bin is blocked. If it is, clean it.
In the mopping mode, the clean water tank has water shortage or is not in place after the robot has returned
to the cleaning auto station.
In the mopping mode, the dirty water tank is in place or is full but is not replaced after the robot has returned
to the cleaning auto station.
In the mopping mode, the cleaning tray is not in place after the robot has returned to the cleaning auto station.
The rinse tank is full after the robot has returned to the cleaning auto station.
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