Truma Mover XT L Gebrauchsanleitung Seite 18

– As a consequence of damage arising from foreign sub-
stances (e.g. oil, or plasticisers in the gas), chemical or elec-
trochemical influences in the water, or cases when the ap-
pliance has come into contact with unsuitable substances
(e.g. chemical products, flammable substances or unsuit-
able cleaning agents)
– Damage caused by abnormal environmental or unsuitable
operating conditions
– Damage caused by force majeure or natural disasters or
any other influences not within Truma's responsibility
– Damage resulting from improper transport
– End customer's or third-party modifications of the appli-
ance, including any replacement, supplementary or acces-
sory parts, or installation of the same, especially concerning
the exhaust gas system or the cowl.
3. Making a warranty claim
The warranty must be claimed with an authorised service
partner or at the Truma Service Centre. All the relevant
addresses and phone numbers can be found at
www.truma.com, in the "Service" section.
The Manufacturer's address is:
Truma Gerätetechnik GmbH & Co. KG
Truma Service Centre
Wernher-von-Braun-Straße 12
85640 Putzbrunn, Germany
To ensure a smooth procedure, we would be grateful if you
could have the following details ready before contacting us:
– Detailed description of the defect
– Serial number of the appliance
– Date of purchase
The authorised service partner or the Truma Service Centre
will then specify the further procedure. To avoid transport
damage, the affected appliance must only be shipped by prior
arrangement with the authorised service partner or the Truma
Service Centre.
If the warranty claim is recognised by the Manufacturer, then
the transport expenses shall be borne by the same. If no
warranty claim is applicable, the Consumer will be notified
accordingly and any repair and transport expenses shall then
be the Consumer's liability. We ask you not to send in an ap-
pliance without prior arrangement.
18 EN