Q12: Does the micro SD card will automatically overwrite the recordings?
A12:
Our all camera has loop recording function. It will cover the previous
recordings when the micro SD card is full. You can download the important
recordings before it overwrites. 128GB Micro SD card can record up to 2
weeks. 64GB can record up to 1 week. 32GB can record 3-4 days. 16GB can
record 2-3days.
Q13: Does the camera work without network?
A13:
Our camera can work well without network. And you can connect your
camera with your phone hotspot, mobile Wi-Fi or home Wi-Fi and etc. Or take
out the micro SD card to view all the recordings on your computer.
Q14: It is black at night and I can't view anything.
A14:
Please put your finger on the infrared sensor when the camera is connected
with the power. If the red LEDs are on, please adjust your camera's angle to
check it again. It may cause by the refraction of light. Please make sure IR
CUT setting is set to "auto" on HiP2P (The initial setting is auto). If it doesn't work,
please contact us.
Q15: I want to upgrade the firmware but failed each time.
A15:
The prefixes shall be constant during the process of upgrading the firmware,
you can see the prefixes from camera's setting "Device Information". Besides,
please make sure that the camera and your computer are under the same
network. If you are not sure which firmware you need, please send the current
firmware version to inquire us. We will help you.
Q16: What's the URL ( Uniform Resource Locator ) of ONVIF and RTSP?
A16:
The URL of the camera is 8080 and 554. For example, you camera IP address
is 192.168.1.38, your ONVIF port of main stream is onvif://192.168.1.38:8080/11
and ONVIF port of secondary stream is onvif://192.168.1.38:8080/12. Your RTSP
port of main stream is rtsp://192.168.1.38:554/11 and RTSP port of secondary
stream rtsp://192.168.1.38:554/12.
19