Other Settings; Fqa - ieGeek IE20 Bedienungsanleitung

G� Other settings
Including image capture path, single screen number, display mode etc.

FQA

Q1: How can I reset my camera?
A1:
① If your camera can't connect with CamHi or CamHipro APP, press the reset
button (please see Structure of Tail Line of Electricity Supply) more than 20s
under charging the factory settings of camera will be restored.
② If your camera can connect with CamHi or CamHipro, you can reset the
camera on your app. Please follow below ins.
1) If you use CamHipro, you can enter the "Default setting", then click "Reset".
2) If you use CamHi, you can enter the "System setting", then click "Reset
Camera".
Q2: I have selected 2.4GHz Wi-Fi and input Wi-Fi password correctly, why does
the camera still not connected to Wi-Fi?
A2:
① Please make sure the network you used in your IP camera and the phone are
the same one.
② Please make sure the network you used is 2.4G not 5.0G.
③ Wi-Fi SSID and Wi-Fi password not including special character, such as:
!@#$%^&*()_+
④ Please make sure your router opens DHCP; you can log in the router setting
and find the DHCP to check it closed or opened. If it close, then it will not
distribute IP address to this IP camera, and it will fail.
⑤ Please make sure the camera's antenna is tight if you choose Wi-Fi
connection.
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