Troubleshooting
8
What it means
There is a problem with the
meter.
What to do
Do Not use the meter. Contact
Customer Care. Contact
OneTouch
®
on 0800 121 200 (UK) or
1800 535 676 (Ireland).
What it means
Error message could be caused
either by a used test strip or a
problem with the meter.
What to do
Repeat the test with a new
test strip; see page 32 or
page 61. If this message
continues to appear, contact
Customer Care. Contact OneTouch
0800 121 200 (UK) or 1800 535 676 (Ireland).
Customer Care
Meter problem.
Meter or strip
problem. Retest
with a new strip.
Customer Care on
®
118
Error 1
Contact
Customer
Care.
Error 2