Troubleshooting Guide; After-Sales Service; Oven Exterior - Whirlpool AKZ 476/IX Bedienungs- Und Wartungsanleitung

TROUBLESHOOTING GUIDE

The oven does not work:
• Check for the presence of mains electrical power and if the oven is connected to the electrical supply.
• Turn off the oven and restart it to see if the fault persists.
The door will not open:
• Turn off the oven and restart it to see if the fault persists.
• Important: during self-cleaning, the oven door will not open. Wait until it unlocks automatically (see
paragraph "Cleaning cycle of ovens with pyrolysis function").
The electronic programmer does not work:
• If the display shows the letter " " followed by a number, contact your nearest After-sales Service.
Specify in this case the number that follows the letter " ".

AFTER-SALES SERVICE

Before calling the After-Sales Service:
1. See if you can solve the problem yourself with the help of the suggestions given in the
"Troubleshooting guide".
2. Switch the appliance off and back on again it to see if the fault persists.
If after the above checks the fault still occurs, get in touch with the nearest After-sales Service.
Always specify:
• a brief description of the fault;
• the type and exact model of the oven;
• the service number (number after the word Service on the rating plate), located on the right hand
edge of the oven cavity (visible when the oven door is open). The service number is also indicated on
the guarantee booklet;
• your full address;
• your telephone number.
If any repairs are required, please contact an authorised After-sales Service (to guarantee that original
spare parts will be used and repairs carried out correctly).
CLEANING
WARNING

Oven exterior

IMPORTANT: do not use corrosive or abrasive detergents. If any of these products accidentally
comes into contact with the appliance, clean immediately with a damp microfibre cloth.
• Clean the surfaces with a damp microfibre cloth. If it is very dirty, add a few drops of washing up
detergent to the water. Finish off with a dry cloth.
- Never use steam cleaning equipment.
- Only clean the oven when it is cool to the touch.
- Disconnect the appliance from the power supply.
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