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Troubleshooting

Warning! Improper repair of the
appliance may pose a danger to
the safety of the user. Any repairs
must be performed by qualified
personnel.
The majority of problems that may occur
can be solved without the need to contact
an Authorised Service Centre.
Problem and alarm code
You cannot activate the appli‐
ance.
The programme does not
start.
The appliance does not fill
with water.
• The lights related to the
programme buttons flash
1 time intermittently.
• An acoustic signal sounds
intermittently.
The appliance does not drain
the water.
• The lights related to the
programme buttons flash
2 times intermittently.
• An acoustic signal sounds
intermittently.
The anti-flood device is on.
• The lights related to the
programme buttons flash
3 times intermittently.
• An acoustic signal sounds
intermittently.
Refer to the below table for information on
possible problems.
Possible cause and solution
• Make sure that the mains plug is connected to the mains
socket.
• Make sure that there is no damaged fuse in the fuse box.
• Make sure that the appliance door is closed.
• If the delay start is set, cancel the setting or wait for the
end of the countdown.
• The appliance recharges the resin inside the water soften‐
er. The duration of the procedure is approximately 5 mi‐
nutes.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authori‐
ty.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not clogged.
• Make sure that the inlet hose has no kinks or bends.
• Make sure that the sink spigot is not clogged.
• Make sure that the interior filter system is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Close the water tap.
• Make sure that the appliance is correctly installed.
• Make sure the baskets are loaded as instructed in the
user manual.
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