FREQUENTLY ASKED QUESTIONS
How fast can I cycle with the support?
According to legislation, you may only have support on
your Powerfl ex bike to a speed of 25 km/h. Above that
speed, the Powerfl ex control system will automatically
reduce the support in small steps.
How do I ensure the longest possible use of the electric
support?
The more 'economical' you ride (the lower you set the
required support), the further you will get with one
battery charge. You ride a Powerfl ex bicycle with good
reason and whilst you're cycling you want to feel the
comfort of the electric support. The level of support
depends completely on your cycling style and the
conditions (terrain, rider's weight, wind).
Motor
Is the Powerfl ex motor noisy?
Due to their design, the Powerfl ex motors are quiet,
a greater load (e. g. in grades) can result in increased
noise levels.
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Battery
How long will my battery last?
A chargeable battery does not have an infi nite lifespan.
A chargeable battery is subject to wear and tear during
normal use. The capacity of lithium-ion battery cells
decreases by about 5 % per year. A battery is therefore
seen as a consumable. The extent to which your battery
wears depends on the use of the battery. Your battery
will wear quicker if you empty it completely, do not use
it regularly or if you do not charge it regularly (store it
empty).
Powerfl ex provides 2 years guarantee on the operation
of the battery and guarantees that you still have 80 % of
the theoretical maximum starting capacity of the battery
after 500 charges. The fi gure of 500 charges may not
seem very much when you need to charge after 40 km
on average, but it still represents 20,000 km.
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