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System Error Trouble Shooting Guide
Problem
No LEDs lit; no audible
alarm heard.
Air-leak alarm
LED (6) lit permanently
yellow with an audible
alarm.
Blockage alarm
LED (7) lit permanently
yellow with an audible
alarm.
Service LED (8)
permanently lit amber.
Interface panel is lit
but unresponsive.
An audible alarm is
sounding; no LEDs lit.
Do not open the control unit. Opening the unit could cause personal injury or equipment damage.
NB. The Toto Touch control unit self calibrates on start up.
Cause
• Control unit may not
be attached to a power
source.
• The fuse may need
replacing.
• Pressure has fallen below
the minimum operational
requirements.
• Airflow obstruction
between the control unit
and the platform.
• Service required.
• Interface panel is locked.
• Loose or absent power
lead.
• Mains power accidentally
turned off
• Mains power failure.
Initial Checks / Trouble Shooting
1. Check that the mains power outlet is live and active.
2. Check the control unit is switched on.
3. If following points 1 and 2 does not resolve the
problem, switch off and unplug the control unit:
- Check the mains plug fuse (3A).
- Check the control unit fuse (1A).
4. Restart the control unit.
If the problem persists, contact Frontier Therapeutics
Ltd Tel. +44 (0)330 460 6030 for assistance.
1. Press the alarm pause button.
2. Check the CPR valve is closed and correct.
3. Check all air cells and hoses for any air leakage.
4. Resolve and wait for the alarm to reset.
If the problem persists, contact Frontier Therapeutics
Ltd Tel. +44 (0)330 460 6030 for assistance.
1. Press the alarm pause button.
2. Check for twists or kinks in the air hoses between
the platform and control unit.
3. Resolve and wait for the alarm to reset.
If the problem persists, contact Frontier Therapeutics
Ltd Tel. +44 (0)330 460 6030 for assistance.
Please contact Frontier Therapeutics Customer
Services for support Tel. +44 (0)330 460 6030
The Control Unit continues to function even though
the service LED remains lit.
1. Check that screen lock LED is lit amber (9).
2. Press and hold the alarm mute button for four
seconds to deactivate.
If the problem persists, contact Frontier Therapeutics
Ltd Tel. +44 (0)330 460 6030 for assistance.
1. Reconnect mains power lead to the control unit.
2. Check the mains power wall switch is turned on.
3. Attempt to restart the control unit.
If the problem persists, contact Frontier Therapeutics
Ltd Tel. +44 (0)330 460 6030 for assistance.
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