Decalcifying; Troubleshooting - Coffeemaxx Thermo Twin 360621 Gebrauchsanleitung

Decalcifying

The appliance must be decalcified from time to time. The frequency of how often your appli-
ance must be decalcified depends on the hardness of your water and how often you use the
appliance.
• Use a commercially available decalcifier for decalcifying the appliance and follow the manu-
facturer's instructions on using the decalcifier.
• Decalcify the appliance if...
...you notice increased noise during use.
...the appliance emits an excessive amount of steam during use.
...the appliance's brewing process takes longer.
...if the appliance no longer pumps water out of the water tank although it is full.
• In the event of regular use, the appliance should be decalcified...
...once a year if you live in an area with low water hardness.
...every three months if you live in an area with moderate water hardness.
...every month if you live in an area with high water hardness.

Troubleshooting

If the appliance is not working properly, please check whether you are able to rectify the prob-
lem yourself. Otherwise contact customer service.
Do not attempt to repair a defective appliance yourself!
Problem
The appliance is not working.
The filter insert overflows.
The appliance does not brew
any coffee and/or only brews
coffee very slowly.
05999_DE-GB-FR-NL_V2.indb 19
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Potential cause/solution
• Is the appliance activated?
• Is the plug properly connected with the socket?
• Is the socket defective? Try another socket.
• Check the fuse for your mains connection.
• The permanent filter has not been inserted properly.
• The filter insert is not correctly seated in the appli-
ance.
• The insulated flask is not correctly positioned on the
heating plate.
• There is too much coffee in the filter.
• The valve on the filter is plugged or broken.
• There is no water in the water tank.
• There are no coffee grounds in the filter.
• The filter insert is not correctly inserted in the appli-
ance.
• The coffee is ground too fine and plugs the filter.
• The appliance must be decalcified.
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