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17. Interference

Interference caused by WLAN, microwave ovens and wireless telephones.
Other wireless equipment around the camera or receiver may cause interference in the picture.
WLAN, microwave ovens and wireless telephones may cause horizontal lines across the display
and a clicking sound. Microwave ovens only cause interference when in use.
This can be resolved by changing the frequency of the WLAN or the camera, as described in the
next chapter.
Interference caused by one or more units are sending on the same channel
Make sure that the cameras are sending on separate channels. Also make sure that the videoLink
isn't sending on a channel that a camera is already sending on, and not receiving on the channel
the videoLink is sending on.
Interference caused by non consistent power from the car
Some cars provide a non consistent power to the trailer. As the camera is receiving a non
consistent power current it will also send a non consistent picture. This causes interferece "rolling"
over the display. The issue can be resolved by adding our battery pack accessory.
Very high contrast
A picture where the contrast is very high is often caused by metal objects, for example
downpipes, close to (within one meter) the antenna. Move the interfering objects or the antenna.
videoLink interference
If you are using the videoLink and experiencing interference that goes away when you place your
hand on the videoLink or remove the sending antenna, please contact our support for further
assistance.
there is a bright circle in the middle of the picture
The IR bulbs which makes it possible to monitor in the dark are placed in a ring around the lens
of the camera. Hence the the light can be experienced as ring shaped, but this is normal. Try to
move the camera further away from the box and make sure it isn't placed behind glass, as the
light will bounce back into the lens.
the picture is black and white/there is almost no colour in the picture
In dark surroundings the IR light is turned on. The darker the room, the more black and white the
picture will be, as the camera goes from filming daylight with many colours, to IR light with only
one colour. If the picture seems to be black and white even though the room is well lit, try moving
the camera into strong daylight. If the picture is back in colour when doing this, the camera is OK.
Sometimes a room seems more lit up to the naked eye than it really is.
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