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Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice, even if the appliance is still under
guarantee!
Fault
Interior light does
not function.
The frozen food is frozen
solid. *
There is a thick layer
of frost in the freezer
compartment. *
Floor of the refrigerator
compartment is wet.
30
* only for appliances with a freezer compartment
Possible cause
The bulb is defective.
Light switch is sticking.
Fig. w/A
The condensation outlet
is blocked.
Remedial action
Replace bulb
1. Switch off the appliance, pull out
the mains plug or switch off the fuse.
2. Slide cover grille forwards and remove.
3. Change the bulb. Fig. w/B
(replacement bulb max. 25 W,
220 240 V a.c., E14 lampholder)
Check whether it can be moved.
Loosen frozen food with a blunt object.
Do not use a knife or pointed object. You
could damage the refrigerant tubing or the
plastic surface.
Defrosting the freezer compartment (see
Defrosting). Always ensure that the freezer
compartment door is closed properly.
Freezer compartment door must click" shut.
Clean the condensation channel and outlet.
(Fig. 0, see Cleaning the appliance)
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