Error Indication; Error-Related Indicators; Deteriorating Print Quality; The Print Quality Remains Poor Even After Cleaning - Weidmuller PrintJet Handbuch

Caution:
• Use only Weidmüller ink cartridges
• Remove used ink cartridges only when you have a replacement available and have prepared its installation. Otherwise, any ink remaining
in the nozzles could dry out.
• Do not refill the ink cartridges. The PrintJet calculates the remaining level of ink in the cartridges with the help of the IC chip on side of the
ink cartridge. The IC chip does not recalculate the remaining level of ink when the cartridge is refilled, so that the available amount of ink
does not change.
Note:
You cannot continue with a print job if the ink cartridge is empty. You must replace the empty cartridge before you can proceed with printing.
• Ink is not only expended when printing MultiCards. It is also used during print head cleaning, when replacing the ink cartridges as well as
during the self-cleaning cycle that takes place every time the PrintJet is turned on.

7. Error indication

Error message: MultiCards not inserted correctly
(the fault will also be displayed in the status monitor)
LED indicator: The red indicator LED 1 lights up constantly and the green indicator LED 2 flashes.
Remedy: Check if the strip has been correctly inserted or if an unknown print job is active in the printer driver. Open the printer
driver and delete the print job.
Error message: Paper jam
(the fault will also be displayed in the status monitor)
LED indicator: The red indicator LED 1 lights up constantly and the green indicator LED 2 flashes.
Remedy: Settings in the printer driver: The PrintJet settings are not correct. The printer settings must be set to:
Best photo
Paper Options:
Colour:
For more information, please refer to the Short Installation Guide.
If it is not possible to acknowledge a fault in the PrintJet by pressing button 3 or via the status monitor, press the reset button once to reset
the printer. The fault will be displayed in the status monitor as a Paper Jam.
Strip was transported through: If a MultiCard is inserted into the PrintJet during the drawing-in procedure, the PrintJet will transport the
MultiCard through the device without printing it.
If you should forget to insert a card, allow the PrintJet to enter the "No Paper" fault mode. Then insert a card and press the Maintenance but-
ton to acknowledge. The fault will be displayed in the status monitor.
Error message: In cartridge not recognised
Remedy: Remove the adhesive labels and check if the cartridge was correctly inserted.
Re-insert the ink cartridge.

8. Error-related indicators

8.1 Deteriorating print quality

If the printouts appear to be increasingly pale or there are gaps in the printing, it may be appropriate to clean the print head. This will ensure
that the ink is being correctly emitted through the nozzles.
• Click Start, point to Settings, Printers, and click Epson Stylus C 62, then right-click "Properties" in the Shortcut menu.
• In the window that opens, click "Printer Settings" then click Clean Print Head on the "Maintenance" tab.

8.2 The print quality remains poor even after cleaning

Replace the ink cartridge with a new one, and carry out the print head cleaning procedure twice.
12
Plain Paper
Black