,QGH[
/DXWVWlUNHUHJOHU
/HVH]HLFKHQ
/HW]WH JHZlKOWH 1XPPHUQ
/HW]WHU $QUXI
/LQNH XQG UHFKWH 3IHLOWDVWH
/LVWH GHU ]XOHW]W JHZlKOWHQ
1XPPHUQ
/L]HQ]YHUWUDJ
/|VFKHQ
1DFKULFKWHQ
/|VFKHQ7DVWH
0
0DLO%HQDFKULFKWLJXQJ
0DNHOQ
0DQXHOOH (LQULFKWXQJ YRQ 6HUYLFH
3URYLGHU XQG (0DLO
0DQXHOOH :$3(LQULFKWXQJ
0HORGLHQ
0)9)XQNWLRQHQ
0LNURIRQ VWXPPVFKDOWHQ
0LQWOLFKHV 7RQVLJQDO
0RGL
%HUHLWVFKDIWVPRGXV
%UR)UHLVSUHFKPRGXV
.HLQ 1HW]0RGXV
1RWUXI0RGXV
6WXPPVFKDOWXQJ
1
1DFKREHQ XQG 1DFKXQWHQ
3IHLOWDVWH
1DFKULFKWHQ
$EVHQGHU ]X ³&RQWDFWV´
KLQ]XIJHQ
$QKlQJH
DQ]HLJHQ
DXI 6,0.DUWH VSHLFKHUQ
DXWRPDWLVFKH .RQILJXUDWLRQ
EHDQWZRUWHQ
EHDUEHLWHQ
%HQDFKULFKWLJXQJ
(LQVWHOOXQJHQ
(QWZUIH
O|VFKHQ
0DLO%HQDFKULFKWLJXQJ
0DLOV DEUXIHQ
QHXH (0DLO
3RVWHLQJDQJ
VHQGHQ
606
VXFKHQ
ZHLWHUOHLWHQ
1lFKVWHU $QUXIW\S
1DWUOLFKHU =HLFKHQVDW]
1DYLJLHUHQ
JH|IIQHWH .ODSSH
JHVFKORVVHQH .ODSSH
1HW]H
1HXH 1RWL]
1HXHU .RQWDNW
1HXHU 7HUPLQ
127DVWH
1RWL]EORFN
1RWUXIH
1RWUXI0RGXV
2
2QOLQH'LHQVWH
2QOLQH7DVWHQIHOGHU
2SWLRQHQ ]XU $QUXIYHUZDOWXQJ
3
3&.RQQHNWLYLWlW
3&0DLO3RVWIDFK
3&6\QFKURQLVLHUXQJ
3HUV|QOLFKH 'HWDLOV
3HUV|QOLFKH 1XPPHUQ
3IOHJH XQG 6LFKHUKHLW GHV
3URGXNWV
3,11XPPHU
HLQJHEHQ
3RVWHLQJDQJ
3RVWHLQJDQJ1DFKULFKWHQ
3RVWIlFKHU
3&0DLO
3UREOHP
$Q]HLJH
'LVSOD\
)DOVFKH 3,1
)D[DQUXIH
.DUWH JHVSHUUW
.HLQ 1HW]
.HLQH $Q]HLJHOHXFKWH
0HPRU\GLVN IXOO
1XU 1RWUXIH