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Problem
The application dedicated to mobile
devices does not detect the unit.
Update of the firmware via network failed.

iPod

Problem
No sound.
The iPod cannot be operated by the iPod,
unit, or remote control.
The playback information is not shown on
the front panel display.
Cause
The MAC address filter is enabled on the unit.
The unit and mobile devices are not in the same network.
Your mobile device is connected to the secondary SSID of a router
supporting multi SSID.
Multiple routers are connected between your network devices (double
router).
The network connection is unstable.
Cause
The iPod is not connected properly.
The iPod software version is out of date.
The iPod is in the process of connecting with the unit.
The iPod is not supported by this unit.
The iPod is not connected properly.
The iPod software version is out of date.
When the display mode for iPod is set to the standard mode, the unit or
remote control cannot control an iPod. When in the extended mode, iPod
does not function for controlling itself.
The iPod does not support display of playback information.
The display mode is set to the standard mode.
Solution
In [Advanced Setup] in the option menu of the unit, set [MAC Add.Filter] to
[OFF] or specify the MAC address of your mobile devices to allow it to
access to the unit (
P.36).
Check the network connections and your router settings, and then connect
the unit and mobile device to the same network.
When your mobile device is connected to the secondary SSID, access to the
device connecting to the primary SSID or LAN is restricted (only Internet
access is available). Connect your mobile device to the primary SSID.
Disconnect Internet temporarily, check the local network, and connect the
network device you wish to use to the same router.
Try updating again after a while. Or update the firmware via USB memory
(
P.34).
Solution
Reconnect the iPod to the USB jack (
P.15).
Download the latest iTunes software from Apple's website to update the
iPod software version.
Please wait for a while.
Use a supported iPod (
P.43).
Reconnect the iPod to the USB jack (
P.15).
Download the latest iTunes software from Apple's website to update the
iPod software version. If the problem cannot be solved, even with the latest
software, reset the iPod.
Check the display mode (
P.16).
This function is only available with an iPod suitably supported by this unit
(
P.43).
Change the display mode to the extended mode (
Troubleshooting
P.16).
39
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Crx-n560d

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