Chapter Iv. Troubleshooting; Scanner Connection - Plustek MobileOffice S400 Benutzerhandbuch

Chapter IV. Troubleshooting

If you encounter problems with your scanner, please review the installation and
scanning instructions contained in this guide.
Before you ask for customer service or repair, please refer to the information in
this chapter and consult our FAQ (Frequently Asked Questions) in which you can find
useful self troubleshooting information. From the Windows START menu, point to All
Programs > Your Scanner Model Name, and then click FAQ.

Scanner Connection

The first step to take when troubleshooting connection problems with your
scanner is to check all physical connections. The icon
system tray, indicates if the scanner software is properly launched and the scanner and
computer are communicating with each other.
Appearance
No Display
The program has been successfully launched and the scanner
is connected with the computer, ready to scan mages.
The scanner is not connected with the computer.
You have chosen to terminate the program, no matter the
scanner is connected or disconnected with the computer.
22
, located on the Windows
Status