Help In Case Of Malfunctions; Dismantling And Disposal; Warranty And Customer Service; Connection Diagram - G-U ELTRAL K20 Montage- Und Bedienungsanleitung

2.9

Help in case of malfunctions

Installers or end-users must not repair a faulty motor themselves. Professional repair can only be
carried out by the manufacturer. If you open the motor or manipulate it in any way, the warranty shall
be null and void.
Therefore you should replace a faulty motor and have it repaired.
If the motor stops, check whether the limit position switch is activated.
In case any problems arise during installation or operation of the drive, please consult the following
table for possible help:
Problem Possible cause
• Mains adapter without current
Drive not functioning
supply
• Connecting cable unplugged
or wire(s) loose
• Mains adapter not providing
the rated voltage (24V)
If the motor does not respond to actuation by switch/button, have the power supply checked by
a qualified person.

2.10 Dismantling and disposal

Dismantling
Danger!
Observe the safety instructions!
Caution!
For dismantling the appliance proceed as described under "Installation", however, in reverse order.
Settings are irrelevant.
Disposal
Motor components
•
Aluminium
⇐ •
Iron
•
Plastic
Note!
•
Copper
•
Zinc
Dispose of the parts in accordance with the local disposal regulations.
Solution
• Check state of fault current
protection switch or safety
switch
• Check all electrical connec-
tions of drive
• Exchange mains adapter
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2.11 Warranty and customer service

Our "General Terms of Business" apply in principle.
The warranty complies with legal regulations and is valid in the country where the motor was
purchased.
The warranty covers material and manufacturing defects occurring under normal stress.
Warranty and liability claims in view of personal injury and damage to property are excluded, if the
latter have occurred as a result of
Inappropriate use of the motor
Improper installation, commissioning, operation, maintenance and repair of the motor
Operation of the motor with faulty, incorrectly fitted or non-functional safety and protection de-
vices
Failure to observe the instructions in the Installation and Operating Guide
Unauthorised structural modification of the motor
Catastrophic events due to penetration of foreign bodies and force majeure.
Wear
For possible warranty claims or the delivery of spare parts or accessories, please contact your re-
sponsible distribution company.

2.12 Connection diagram

Connection of K20
The connecting cable of the drive is approx 3 m long. If the distance between drive and wall switch is
longer, the cable must be extended. (see section 2.5 „Installation (electrical)").
The connection is to be carried out according to the following wiring diagram.
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