Warranty And Guarantee - NovoPress ACO202XL Betriebsanleitung

ACO202XL
EN
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Warranty and guarantee

Novopress provides a full legal guarantee of 24 months for its press devices and tools. The
warranty period always commences on the date of delivery, which must be proven by means of
the sales documentation in case of doubt.
Within the warranty period, the warranty covers the repair of any damage or malfunction of
these tools that is attributable to material or production faults.
The following are not covered by the warranty
• Damage caused by improper use or inadequate servicing.
• Damage caused by the use of products not approved by Novopress for use with its
• Damage caused by pressing unsuitable pipes or fittings.
For wearing parts, the Novopress warranty lasts only for the intended service life.
Service work and parts provided in response to warranty claims do not have to be paid for.
However, all shipping costs shall be borne by the user.
Claims can only be accepted if the device is delivered to Novopress or a Novopress workshop
in an assembled state.
Repair or replacement of the device under warranty does not result in an extension of the
warranty period. Repair or replacement can only be performed using as-new components, the
function of which corresponds to that of the old components. All parts that are faulty and
consequently replaced are the property of the manufacturer.
Extended warranty on expiry of the statutory warranty period
We voluntarily provide the following extended warranties beyond the statutory warranty period.
1-year extended warranty for new press devices, adaptor jaws and press collars
Novopress provides an extended warranty of one year for all new press devices, adaptor jaws
and press collars that have been serviced at least every 12 months by Novopress or by an
authorised Novopress workshop. There is a charge for this service work. For details of costs,
please contact Novopress or an authorised Novopress workshop.
3-year extended warranty for new press jaws
Novopress provides an extended warranty of three years for all new press jaws,
interchangeable jaws and press inserts that have been serviced at least every 12 months by
Novopress or by an authorised Novopress workshop. There is a charge for this service work.
For details of costs, please contact Novopress or an authorised Novopress workshop.
Repair warranty
Novopress provides the following repair and spare parts warranty beyond the warranty period
for new products that undergo repair after this period:
• 6-month warranty for replaced spare parts.
• 12-month warranty for replaced assemblies.
• 12-month warranty for replaced press devices.
press devices.
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