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TROU BLES HOOTI NG G UI DE
Problem
Burner will not light (match or
ignitor)
Burners not hot enough
Flames smoky, yellow
Burner lights with match, but not
with igniter
Flame blows out / down through
base
Too much heat / excessive fl are-
up
Flames under heat control con-
sole
Regulator humming
Incomplete fl ame
Warming rack does not fi t
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www.barbecook.com
Possible causes
• Blocked Venturi tubes
• Cylinder or gas supply valve
turned off.
• Venturi tubes not properly
sealed over orifi ces
• Burner ports blocked
• Low on or out of propane
• Regulator not fully tightened
onto cylinder
• Partially blocked Venturi tubes
• Excess cooking salts on burner
• Loose wire connection
• Broken electrode
• Poor ground
• Faulty igniter
• High wind conditions
• Propane low
• Excessive fat in meat
• Grease drain plugged
• Cooking system not positioned
correctly
• Blocked Venturi tubes
• This is not a defect or a hazard
• Plugged, rusted or leaking
burner
• Legs are angled too narrowly, or
too widely
Corrective action
• Clean out blockage
• Open cylinder or gas supply
valve.
• Ensure proper Venturi tube as-
sembly
• Clean / replace burner
• Refi ll cylinder
• Tighten regulator fully onto cyl-
inder (by hand).
• Straighten fuel hose
• Clean out blockage
• Clean burner
• Check that all connections are
tight
• Ensure that collector box, burn-
er and igniter are assembled
properly.
• Replace ignitor
• Relocate barbecue with the rear
towards the wind.
• Refi ll cylinder
• Trim meat, turn down burner
controls and / or fuel supply
• Clean casting base and burner.
• Position cooking system cor-
rectly
• Immediately shut off gas at
source, allow grill to cool down
and clean out Venturi tubes
• Temporary condition caused by
high outside temperatures and
a full propane cylinder.
• Clean / replace burner
• The warming rack legs are
adjustable. Bend them to fi t into
the warming rack holes.
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