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TROUBL ES H O OT ING
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Problem
Possible cause
Grinder does not
– Grinder not plugged in.
start after pressing
START/ PAUSE /
– Grinder is overheated.
CANCEL button
– Bean hopper not
attached correctly.
PLEASE LOCK HOPPER
will be displayed on
LCD screen.
Motor starts but
– Incorrect button press.
no ground coffee
coming from
coffee powder
outlet
– No coffee beans in bean
hopper.
– Grinder/bean hopper
is blocked.
Motor starts but
– Grinder is blocked
operates with a
with foreign item or
loud 'racket' noise
coffee powder outlet is
blocked.
– Moisture is clogging
grinder.
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What to do
– Plug power cord into
power outlet.
– Remove power plug from
power outlet. Leave for 20
minutes to cool down be-
fore using again.
– Lock bean hopper into
position using the locking
knob.
– Press START / PAUSE /
CANCEL button or porta-
filter switch beneath the
coffee powder outlet to
activate.
– Fill bean hopper with fresh
coffee beans.
– Remove bean hopper. In-
spect bean hopper & grind
heads for blockage. Re-
place parts and try again.
– Remove bean hopper, in-
spect burr & check if a for-
eign item is stuck. Remove
any foreign bodies.
– Clean burr heads and outlet
(refer to "Cleaning & Care"
instructions).
– Leave burrs to dry thor-
oughly before re-assem-
bling. It is possible to use a
hair dryer to blow air into
lower burr to dry faster.
Problem
Possible cause
Unable to lock
– Coffee beans obstruct-
bean hopper into
ing bean hopper locking
position
device.
Not enough/too
– Grind amount requires
much coffee grind
adjustment.
Portafilter overfills
Emergency stop?
What to do
– Remove bean hopper.
Clear coffee beans from
top of burrs. Re-install and
re-lock bean hopper into
position and try again.
– Press SHOTS / CUPS button
to change grind amount.
– Use GRIND AMOUNT
controller to fine tune the
amount.
– It is normal for the cor-
rect amount of coffee to
appear overfilled in your
portafilter.
Untamped coffee is three
times the volume of
tamped coffee.
– Press START / PAUSE /
CANCEL button to stop
operation.
– Unplug power cord from
power outlet.
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