After-Sales Service And Application Service - Bosch EasyVac 12 Originalbetriebsanleitung

OBJ_BUCH-2837-003.book Page 13 Monday, December 11, 2017 11:44 AM
– Press release button 1 and remove the dust cup 6 from the
motor housing 5.
– Remove the coarse dirt filter 15 from the filter 16.
– Reach into the recess 17 on the motor housing 5 and pull
the filter 16 off the motor housing by the filter seal 18.
– Tap the filter 16 carefully over a suitable waste bin.
Brush down the flaps of the filter with a soft brush.
– Assembly is carried out in reverse order.
Storage
– Put the vacuum cleaner accessories in the provided holder
8 on the vacuum cleaner.
Optionally, use the wall bracket 19 for the space-saving
storage of the vacuum cleaner and its accessories (see fig-
ure E).
Malfunctions
In the case of insufficient vacuuming performance, check the
following:
– Is the dust cup 6 full?
▷ See "Cleaning the Dust Cup", page 12.
– Is the filter 16 clogged with dust?
▷ See "Cleaning the Filter", page 12.
– Is the capacity of the battery pack too low?
▷ See "Battery Charging", page 11.
Regularly emptying the dust container and cleaning the filters
will ensure optimum suction power.
If the vacuuming performance is not achieved thereafter, take
the vacuum cleaner to customer service.

After-sales Service and Application Service

Our after-sales service responds to your questions concern-
ing maintenance and repair of your product as well as spare
parts. Exploded views and information on spare parts can al-
so be found under:
www.bosch-pt.com
Bosch's application service team will gladly answer questions
concerning our products and their accessories.
In all correspondence and spare parts orders, please always
include the 10-digit article number given on the nameplate of
the product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com
Bosch Power Tools
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch-pt.com.au
www.bosch-pt.co.nz
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-Mail: bsc.dur@za.bosch.com
Western Cape – BSC Service Centre
Democracy Way, Prosperity Park
Milnerton
Tel.: (021) 5512577
Fax: (021) 5513223
E-Mail: bsc@zsd.co.za
Bosch Headquarters
Midrand, Gauteng
Tel.: (011) 6519600
Fax: (011) 6519880
E-Mail: rbsa-hq.pts@za.bosch.com
Transport
The contained lithium-ion batteries are subject to the Danger-
ous Goods Legislation requirements. The user can transport
the batteries by road without further requirements.
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