Troubleshooting; Tech-Air® Support; Certification Information - Alpinestars Tech-Air 10 System Handbuch

18. Troubleshooting

Problem Possible Cause
System Battery fully discharged
LED Display (3) does not
LED Display (3) Battery fully
switch on when Activation
discharged
Belt (4) is closed
Activation Belt (4) not correctly
positioned on the hook-and- loop
patch
Gas inflators empty and/or
Airbag must be replaced
SOLID red LED (3c) on the
LED Display (3)
System Error
50 EN
Possible Solutions
Recharge battery (see Section 11) and
check the correct LED behaviour during
the recharge. If the battery is very low, the
system may not activate the led display, until
a proper charge level has been reached.
Place the LED Display (3) on the Docking Area
(9) and check the LED Display battery level
(see Section 13). If the battery is very low, the
system may not activate the led display, until
a proper charge level has been reached.
Check the correct positioning of the
Activation Belt (4).
After a deployment, the gas inflators must
be replaced. Until such replacing, the System
will not work even though the battery is
charged and the LED Display (3) will show the
red light until the gas inflators are replaced.
If the same airbag has deployed more than 3
times, the red LED (3c) will indicate a System
fault even after the replacement of the gas
inflators. In this case, the airbag itself must
be replaced and the System reactivated by an
Authorized Tech-Air® Service Centre.
If gas inflators are not empty (double check
this using the TechAir® App), The System
may have an internal error. Contact an
Authorized Alpinestars Tech-Air® Service
Centre to check the System.
Flashing red LED (3c), while
Battery Low
green LED is on (3a)
LED Display LEDs Blink for LED Display Battery Low (less
a second than 4 hours remaining)
Tech-Air® 10 is performing the
SOLID yellow LED (3b), while
System Check: speed or wearing
green LED is
detection, respectively, in case of
on (3a)
Race or Street Mode.
19. Tech-Air® Support
In case of questions or should users need further information, they may contact the Tech-
Air® Dealer where they purchased the System or Alpinestars directly:
E-mail: techairsupport@alpinestars.com
Tel: +39 0423 5286 (asking for Tech-Air® Support)

20. Certification Information

The Tech-Air® 10 System is manufactured by:
Alpinestars SpA
5, Viale Fermi – Asolo (TV) 31011 Italy
And it is covered by a number of certifications.
Remaining battery level is lower than 4 hours.
Recharge the battery as soon as possible.
Position the LED Display (3) on the Docking
Area (9) to recharge. Check the proper
connection verifying that the LED Display (3)
shows its battery level.
Normal operation to enter in the protecting
airbag mode.
51 EN