Warranty Conditions - Murray Mu-Bat-Gt30-Kit Bedienungsanleitung Und Garantiekarte

User manual and warranty card

WARRANTY CONDITIONS

In Poland, the guarantor is NAC Sp. z o.o.
1. NAC company guarantees smooth operation of the device Murray in accordance with the technical and
operational conditions described in the User Manual.
2. The device is granted a 24-month warranty to the consumer " (i.e. a natural person making a legal transaction
with the entrepreneur not directly related to its business or professional activity) " and a 12-month warranty
when purchased by the entrepreneur "(i.e. a natural person, a legal person and an organizational unit operating
in own business or professional activity). " After this period, the user is entitled to paid repairs. The warranty
does not cover batteries.
3. All damages disclosed during the warranty period resulting from material, assembly or manufacturing defects
will be removed free of charge.
4. The basis for obtaining warranty protection is proof of purchase of the device from an Authorized Distributor of
MURRAY equipment together with the print of this warranty card signed on the day of sale issued by the official
MURRAY Authorized Distributor. Warranty coverage will not be granted if the warranty print is certified /
stamped by a company that is not an MURRAY Authorized Distributor. This warranty applies within the territory
of the Republic of Poland.
5. Defects of the device subject to warranty will be removed within 14 business days from the date of acceptance
at the MURRAY Authorized Service. This period may be extended to 30 business days in exceptional cases.
6. For reasons beyond the control of the Guarantor, the aforementioned deadline may be extended, in particular if
the product requires additional verification / expertise or there are circumstances in the form of force majeure
preventing its behavior, e.g. flood, fire, strikes, natural disasters, import restrictions, etc.
7. The warranty does not include activities such as: assembly, maintenance, service, periodic adjustment and
cleaning, as well as inspections, oil and filter changes together with materials and parts used for the above
activities. These activities can be carried out for a fee. The warranty does not cover natural wear or deterioration
of the batteries resulting from normal operation.
8. In order to remove defects or damage, the device together with the proof of purchase and a valid warranty card
should be delivered to: the nearest Authorized Service Center or use a convenient "door to door" system or to
the place of purchase. The device should be cleaned beforehand. The service / shop may refuse to repair an
uncleaned device. If the device is to be sent, the operating fluids (fuel and oil) must be emptied before handing it
over to the courier or seller. The packaging must ensure safe transport, original packaging is recommended.
9. The manner of handling complaints is determined by the guarantor. The guarantor is not obliged to provide
a substitute device during the warranty repair.
10. This warranty applies provided that the device is properly used, maintained and serviced in accordance with the
attached operating instructions.
11. The user is obliged to immediately cease using the damaged device. Continued use of a damaged device may
result in further faults and endanger the health or life of the user or third parties.
12. The warranty does not cover damage resulting from: mechanical damage, misuse, modification or repair carried
out by unauthorized persons. This also applies to the installation and use of incorrect parts and filters, greases,
oils, fuels.
13. Damage to the warranty seals, if any, or the serial number plate can be the basis for rejecting the warranty.
14. The warranty does not cover defects caused by lightning, fire, floods and other natural disasters.
15. The warranty does not cover consumables and components subject to natural wear during operation and subject
to user control such as V-belts, bulbs, filters, spark plugs, road wheels, knives and cutting blades, knife holders,
string heads, cutting chains, chain guides, steering cables, keys and overload pins.
16. NAC is not responsible for direct or indirect damages, losses or costs resulting from the use or inability to use the
device for any purpose.
17. If it is necessary to carry out activities related to the maintenance of the device before starting the repair, the
Service / Store may carry out such activities against payment with the consent of the user / advertiser.
18. If during the repair it was necessary to replace elements related to safety of use or third parties (e.g. cutting
blades, chains, guides, cutting element covers and other safety-related elements), the service is obliged to
replace these elements even if it involves this with the need to charge fees with the consent of the user /
advertiser. In case of refusal, the service will return the product without any repairs.
19. The warranty does not cover any damage caused to objects or persons.
20. The warranty for the goods sold does not exclude, limit, or suspend the rights of the buyer who is a natural
person under the provisions on the non-compliance of goods with the contract for defects of the goods sold.
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