Troubleshooting - Cecotec Conga Y70 Bedienungsanleitung

ENGLISH

6. TROUBLESHOOTING

If the following conditions occur during use, the user can check and resolve them without
assistance:
Problem
The robot does not
connect to the App.
It is not possible to
create maps in the
App.
28
CONGA Y70
Possible cause
The router name and/or
password are incorrect.
The router's network signal is
out of the robot's range.
The robot is not in
configuration mode.
You have not selected a 2.4GHz
network.
The robot does not start
operating from the self-
emptying base.
The robot has been moved
during operation.
The cleaning session is not
complete.
Possible solution
Configure the router network and
make sure the router name and
password are correct.
Make sure the robot is within the
router's network signal range.
Make sure the robot is connected
to the power supply and turned on.
Press the Back Home button and
the Spot Cleaning button at the
same time for 3 seconds. The robot
will enter configuration mode when
it hears a voice prompt.
The robot is not compatible with 5G
networks. Please select a 2.4GHz
network.
The robot must start cleaning from
the self-emptying base.
Do not move the robot during
operation.
Allow the robot to return to the
self-emptying base after cleaning.