Swing BOULDER Montageanleitung Seite 18

Warranty Conditions
Repair of Product - In the event of a product malfunction, SWING at its sole discretion, may decide whether to
repair components or products, provide similar products as a replacement, or refund the
Under Warranty
original customers.
- SWING, at its sole discretion will choose whether to test the product at the customer's home,
or at a SWING laboratory.
- Repair under the warranty does not cover any damage as a result of voltage drops, lightning,
fluctuations in the mains voltage or connection to an alternative electricity supply (such as
solar systems).
- Damage caused as a result of aggressive handling during installation is not covered under
the warranty.
- If a defect is found in the fan when opening the package – do not install it, but notify the
company immediately, and return it to the place where it has been purchased.
- The customer or end users will bear all the costs arising from removing and reinstalling the
ceiling fans, as well as shipping costs of bringing and returning the products. All shipping
costs will be prepaid by the customer.
- Other costs such as: component replacement costs during installation, repairs caused by
installation failures, other types of damage and/or consequential damage – are not covered
under this warranty.
- If repair is required at the customer's household – the cost of delivery, installation, and
operation of any special equipment (such as: scaffolding, forklifts), intended to allow access
to the ceiling fans – will apply to the customer/owner of the place.
- In any case, the company is not responsible and will not bear the costs of disassembling,
assembling, transporting or any other cost for the purpose of bringing the fan to the service
centre and returning it to the customer.
Submitting a Product - A request for repair under warranty should be made immediately by opening a service ticket
via the website and if necessary, by presenting an original purchase invoice and returning
Repair Request Under
the defective product. This is so that the SWING representatives can check the validity of the
Warranty
product warranty and the scope of the request.
In order to maintain the information in SWING's databases, it is advisable to fill in
the attached warranty form and send it to us immediately after buying the fan.
Additionally, to facilitate the identification and service process in the event of a
malfunction, it is recommended to attach the original purchase invoice to this form.
Fan Installation Instructions | Version 1.25
18 SWING Boulder