Dell OptiPlex 170L Schnellreferenzhandbuch Seite 18

Starting the Dell Diagnostics From the Optional Drivers and Utilities CD
1
Insert the Drivers and Utilities CD.
2
Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait until you see the
Windows desktop. Then shut down your computer and try again.
NOTE:
The next steps change the boot sequence for one time only. On the next start-up, the computer
boots according to the devices specified in system setup.
3
When the boot device list appears, highlight IDE CD-ROM Device and press <Enter>.
4
Select the IDE CD-ROM Device option from the CD boot menu.
5
Select the Boot from CD-ROM option from the menu that appears.
6
Type to start the ResourceCD menu.
1
7
Type to start the Dell Diagnostics.
2
8
Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed,
select the version appropriate for your computer.
9
When the Dell Diagnostics Main Menu appears, select the test you want to run.
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the
option you want.
Option
Express Test
Extended Test
Custom Test
Symptom Tree
2
If a problem is encountered during a test, a message appears with an error code and a
description of the problem. Write down the error code and problem description and follow
the instructions on the screen.
If you cannot resolve the error condition, contact Dell.
NOTE:
The Service Tag for your computer is located at the top of each test screen. If you contact Dell,
technical support will ask for your Service Tag.
18
Quick Reference Guide
Function
Performs a quick test of devices. This test typically takes 10 to 20 minutes and
requires no interaction on your part. Run Express Test first to increase the
possibility of tracing the problem quickly.
Performs a thorough check of devices. This test typically takes an hour or more
and requires you to answer questions periodically.
Tests a specific device. You can customize the tests you want to run.
Lists the most common symptoms encountered and allows you to select a test
based on the symptom of the problem you are having.