English
When troubleshooting is necessary, you can connect
the camera to PC using the supplied USB cable, and
select USB Drive as the USB mode on camera to export
the operation logs (.log files) in the top directory of the
camera, send them to HIKMICRO support team.
Technical Support
support@hikmicrotech.com
https://www.hikmicrotech.com/en/contact-us.html
About Calibration
We recommend you send the device back for
calibration once a year, and please contact the local
dealer for the information on maintenance points. For
more detailed calibration services, please refer to
https://www.hikmicrotech.com/en/support/calibration-
service.html.
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CHAPTER 8
Scan the following QR code to get device common
FAQ.
FAQ