TROUBLESHOOTING
Problem
The side brush
malfunctions.
The wheels malfunction. Please check if the wheels are stuck and clear any
The rolling brush
malfunctions.
A virtual wall or no-go
area is detected.
Fail to power on
Fail to charge
Fail to return to the
dustbin station to
recharge
Abnormal operation
Abnormal noise during
cleaning
Possible solution
Please check if the side brush is tangled with any
foreign objects and clear it.
foreign objects.
Please check if the main brush is tangled with any
foreign objects and clear it.
Please restart the robot after moving it away from
the virtual wall or no-go area.
The battery power is low. Please put the robot back
in the dustbin station for charging before use.
The ambient temperature is too low (below 0°) or
too high (above 35°).
The dustbin station is not powered on. Make sure
the power supply is connected.
The charging electrode plates are not clean.
Clean the charging pins of the dustbin station and
the charging electrode plates of the robot.
The ambient temperature is too low (below 0°) or
too high (above 35°).
There are too many obstacles near the dustbin
station. Please place the dustbin station in an open
area.
The distance between the robot and the dustbin
station is too far. Please place the robot near the
dustbin station and try again.
Please turn off the robot and restart it.
The main brush, side brush, or wheels may be
entangled with foreign objects. Please turn off the
robot and clear it.
19
EN